Support Services to operate IT infrastructure
The service of supporting the operation of information technology system infrastructure of CMC TS is the optimal solution, saving the management and operation costs of the system.
Highlight Features
- Receive requests, sorting, analysis and troubleshooting support
- Receive, analyze requests; Evaluate, propose solutions and process data
- Troubleshooting security for web application systems (news pages, APIs, Webservice, online transaction pages ...)
- Support to recover incidents of system shutdown, data recovery (files, hard drives), recovery after being attacked ...
- Periodically (weekly, monthly, or as required) check the operational status of server systems, network systems. Analyze, evaluate and propose to handle arising problems
- Consulting, building information security policies, configuring and handling malicious code
- Digitize documents generated during the process
- Building a knowledge database for support and troubleshooting activities
Benefits
- Saving management and operating costs for businesses
- Support businesses to focus on business activities
- Professional engineer team of CMC TS supports customers 24/7
Contact Us
Please feel free to contact us. We are here to support you!
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