Application Administration Services

1. Managing the process of building / upgrading applications

• Review, evaluate documents analyzing business requirements of the application according to control and supervision criteria
• Review and evaluate functional design documents according to control and supervision criteria
• Review / evaluate / suggest optimal source code
• Proposing / building test scenarios on demand: functional testing, performance testing. Monitoring application test results
• Review and evaluate the process and work list (checklist) of application deployment
• Check application installation package
• Implement / monitor the application upgrade process, ensuring the upgrade complies with the deployment and installation process
• Check the operation status of the application and the operation of the functions after installation, make sure the application operates according to design standards.
• Store and manage application versions (source code, documents ...)

2. Application administration is active

• Building and completing the application operation / administration process (such as monitoring Job operation, locking data period, tracking to determine overload or application status after each upgrade ...)
• Implement application operation / administration process
• Check application operating results or monitor application system activity logs
• Identify the cause of the error or likely cause application errors
• Propose to handle / monitor the results of handling incidents arising during application operation / jobs running in the background
• Proposing solutions to optimize operations for applications, functions or functional groups of applications
• Check, identify support requests to identify application errors / arising requirements / manuals
• Check the results of handling errors / check the results of application upgrades / test application functions related to upgrading infrastructure, techniques, databases, ...
• Perform data discrepancies when there are processing tools and solutions
• Build a data dump tool or command as required
• Develop documentation / how to handle on the application

3. Administration of application user activities

• Collaborate on building and perfecting regulations and regulations on decentralization and supervision of application use
• Perform create / update information / lock user accounts. Decentralization according to regulations
• Monitoring and making reports on compliance with regulations, application decentralization regulations
• Monitoring and making reports to monitor user activities on the system

4. Control and cross-check data

• Consulting / proposing data control and control requirements
• Consulting / developing solutions, tools, and data control / control processes
• Perform data control / reconciliation with available tools and solutions

5. Administration of application environments

• Consulting set up test environment (UAT) / production (Production) / pilot (Pilot) / training (Training)
• Building / cleaning test environment (UAT) / production (Production) / pilot (Pilot) / training (Training)
• Support / prepare environment / data for testing
• Support the requirements of using the testing environment (UAT) / production (Production) / pilot (Training) such as checking, monitoring operation status, resources still being used, create user account ...
• Install / configure applications on application servers (application server, web server ...)
• Check before receiving applications on the environment